Refunds and Returns Policy
We understand that you may not always be satisfied with your purchase, so we offer a no-questions-asked refund policy for all purchases made on our website.
We will issue a full refund for any product that you are not satisfied with, no questions asked. You must request a refund within 30 days of your purchase.
Due to the nature of digital products, we do not accept returns for downloaded products. However, we will consider granting refunds under certain circumstances, such as duplicate orders or if the wrong preset is sent. Refunds will be granted at our reasonable discretion.
How to Request a Refund or Return
To request a refund or return, please contact us at firstname.lastname@example.org with your order number and a brief explanation of why you are requesting a refund or return.
We will process your refund or return request within 5 business days. Your refund will be issued to the original payment method.
Our refund policy does not apply to the following:
- Custom-made products
- Products that have been used
- Products that have been downloaded more than once
- Products that have been purchased from a third-party reseller